Privacy Policy

Effective Date: October 19, 2026

Labrador Exterior Services LLC ("Labrador Exterior Services," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and share information when you visit our website, request an estimate, schedule a service, or communicate with our business.

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Property or service address

  • Details about requested services

  • Appointment and scheduling information

  • Communications and customer feedback

Our website and service providers may also collect certain technical information, such as browser type, device information, IP address, and website activity.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and estimate requests

  • Prepare estimates and provide services

  • Schedule and confirm appointments

  • Send service-related communications and updates

  • Process invoices and payments

  • Maintain customer records

  • Improve our website and customer experience

  • Meet applicable legal and business obligations

We do not sell customer contact information to third-party marketing lists.

3. Third-Party Service Providers

We use third-party platforms to help operate our business, including:

  • Squarespace: Website hosting and related website functionality.

  • Lavo CRM: Customer inquiries, estimates, scheduling, communications, and customer management.

  • Stripe: Secure payment processing.

These providers may process personal information as necessary to deliver their services, subject to their applicable privacy policies and agreements.

We may also disclose information when required by law, to protect our legal rights, or as otherwise permitted by applicable law.

4. Payments and Security

Payments may be processed through Stripe or other supported payment methods.

We do not intentionally collect or store complete payment card numbers directly on our website.

We use reasonable measures and reputable service providers to help protect customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies and Website Functionality

Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality, security, and performance.

We do not currently use Google Analytics, Meta Pixel, or other separately installed advertising tracking tools.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Customer Communications

We may contact you by phone, email, or text message regarding your inquiries, estimates, appointments, invoices, and services.

Marketing messages, if offered.